THE KANBAN METHOD
CHANGE PRINCIPLES
1. START WITH WHAT YOU DO NOW
- Understanding current processes, as actually practiced
- Respecting existing roles, responsibilities & job titles
2. GAIN AGREEMENT
to pursue improvement through evolutionary change
3. ENCOURAGE ACTS OF LEADERSHIP
at all levels
![Practices Triangle-01](https://kanban.university/wp-content/uploads/2022/11/Practices-Triangle-01.png)
SERVICE DELIVERY PRINCIPLES
1. UNDERSTAND AND FOCUS
on the customer’s needs and expectations
2. MANAGE THE WORK
let workers self-organize around it
3. REGULARLY REVIEW THE NETWORK
and its policies to improve outcomes
GENERAL PRACTICES
VISUALIZE
LIMIT WORK IN PROGRESS
MANAGE FLOW
![Visualize-01](https://kanban.university/wp-content/uploads/2022/11/Visualize-01.png)
Show work and its flow. Visualize risks. Build a visual model that reflects how you work.
![WIP-01](https://kanban.university/wp-content/uploads/2022/11/WIP-01.png)
Stop starting, start finishing! Left yields to right. Limit work in the system to available capacity. Data-driven.
![Flow-01](https://kanban.university/wp-content/uploads/2022/11/Flow-01.png)
Flow is the movement of work. Manage flow to be smooth and predictable. Use data.
MAKE POLICIES EXPLICIT
ESTABLISH FEEDBACK LOOPS
IMPROVE COLLABORATIVELY
![Policies-01](https://kanban.university/wp-content/uploads/2022/11/Policies-01.png)
Have agreed policies, visible to everyone involved.
- Pull Criteria
- WIP Limits
- Classes of Service
- And others as appropriate
![Feedback-01](https://kanban.university/wp-content/uploads/2022/11/Feedback-01.png)
Establish feedback loops at an appropriate cadence. Foster collaboration, learning, and improvements. Data-driven.
![Experiment-01](https://kanban.university/wp-content/uploads/2022/11/Experiment-01.png)
EVOLVE EXPERIMENTALLY
Using the scientific method. Hypothesis-driven change. Run safe-to-fail experiments.
![TKP_Yes-We-Kanban-Vertical](https://kanban.university/wp-content/uploads/2022/04/TKP_Yes-We-Kanban-Vertical.png)
THE KANBAN METHOD INFOGRAPHIC FLYER
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![Back of Car Back of Car Rosie](https://kanban.university/wp-content/uploads/2021/03/back-of-car-only_Mesa-de-trabajo-1-300x265.png)