Training

Kanban – The Alternative Path to Agility

July 15, 2015 by David Anderson

The Kanban Method was conceived as an alternative path to agility – as a means to improve responsiveness and adaptability without any significant revolution or reorganization in your way or working or political structure of your business. Lean Kanban University has recently introduced a series of training classes developed and evolved from older, tried and tested curriculum to ease adoption of Kanban and communicate the full scope and scale of what is possible when you fully embrace Kanban as a way to manage your modern professional services business.

This table shows The Kanban Method and the alternative path to agility is a single graphic. From left to right you progress from basic introductory shallow kanban boards to full enterprise scale, Enterprise Services Planning.

kanbaninatable

In September our new training facility, the Anderson School of Management opens in Seattle conveniently located near Seattle Center at 200 First Avenue West. We will be offering the full suite of Kanban and Enterprise Services Planning classes every month. Browse our schedule via our training listings. Email our sales team for summer offers and promotions if you register before August 10th, 2015.

LeanKanban Training Roadmap 2015 Edition

February 23, 2015 by David Anderson

We’ve updated the LeanKanban Training Roadmap for 2015 following the introduction of the modular 5-day Enterprise Services Planning class.

edu.kanban.com_training_roadmap

2015 Edition LeanKanban Training Roadmap

The new training roadmap includes the new Enterprise Services Planning classes but also introduces a new intermediate training class called “The Kanban Method.” People completing the Foundation Level “Getting Started with Kanban – Improving your Service Delivery” class together with the Advanced Practitioner Level “The Kanban Method – Success Evolutionary Change for Your Technology Business” will receive the Kanban Management Professional (KMP) credential.

As has been the case for the past 3 years, Accredited Kanban Trainers (AKTs) are free to offer a 1-day informational class tailored to specific audiences. These introductory classes are designed to deliver Kanban awareness. There is no set curriculum for these classes. AKTs are free to construct a curriculum that in their opinion is best tailored to their audience and delivers the right level of Kanban awareness based on the job function of the attendees. Certificates of attendance are issued.

The “Getting Started with Kanban” Foundation Level class is now standardized for all new AKTs. The curriculum is defined and trainers use the standard training materials issued from LeanKanban University. Trainers are permitted to customize the training by localizing it into their own language and by adding their own case study. This 2-day class is designed to teach the basic mechanics of Kanban and let participants experience Kanban in action through the getKanban game simulation and the STATIK (Systems Thinking Approach to Implementing Kanban) Method exercises for analysis, design and implementation of a kanban system and visual boards. Certificates of attendance are issued to all attendees who complete this 2-day class.

The new “The Kanban Method – Successful Evolutionary Change for Your Technology Business” class at the Advanced Practitioner Level is designed for people with basic knowledge and experience using Kanban. This class focuses on the 7 Kanban Cadences: Replenishment; Delivery Planning; Standup; Service Delivery Review; Operations Review; Risk Review; and Strategy Review. The objective of this class is to teach the full method and encourage deeper implementations. Candidates will learn how the Kanban Method provides an anti-fragile solution through its feedback mechanisms that are designed to respond to stressors by catalyzing improvements.

“The Kanban Method” class has a standardized curriculum and standard training materials. Trainers are permitted to localize the training materials into their local language. All AKTs can offer this advanced practitioner class.

Certificates of attendance are issued for each candidate completing the 2-day “The Kanban Method” class.

For those who complete both 2-day classes, “Getting Started with Kanban” and “The Kanban Method” they will be awarded the Kanban Management Professional (KMP) credential.

Three parallel tracks are then offered: Enterprise Services Planning; Kanban Coaching Masterclass; Kanban Train-the-trainer.

Enterprise Services Planning is designed for managers from line level to senior decision makers who must worry about enterprise scale concerns, customer satisfaction and fitness for purpose. Enterprise Services Planning is designed to delivery practical solutions for pragmatic practitioners.

The Kanban Coaching Masterclass is a step towards receiving the Kanban Coaching Professional (KCP) credential. KCPs must complete the masterclass, demonstrate at least 6 months Kanban coaching experience through a case study essay and a panel interview. The KCP track is designed for people who wish to lead or coach Kanban and Enterprise Services Planning initiatives with their employer or clients.

The Kanban Train-the-trainer is a class that teaches trainers how to deliver the Kanban training classes, “Getting Started with Kanban” and “The Kanban Method”. Attendees completing the train-the-trainer are awarded the Accredited Kanban Trainer (AKT) credential. Only AKTs are licensed to deliver official LeanKanban training.

Enterprise Services Planning: Module 1 – Portfolio Management

February 22, 2015 by David Anderson

Enterprise Services Planning is a new modular 5-day training curriculum for managing modern businesses involving lots of knowledge work and creative services. If your organization contains people who must think and make decisions for their living then Enterprise Services Planning is the management training framework that will transform your business. While ideally taken together as 5 days of intensive emersion, ESP training is offered in 4 modules.

Map of the Enterprise Services Planning Framework

Enterprise Services Planning: Module 1: Portfolio Management

Training class for up to 24 attendees

Duration: 2 days

Pre-requisites: Informational level knowledge of kanban systems and their application to knowledge work and creative services workflows

Target Audience

“I am a business leader who needs to understand the dynamics of our environment in order to make better decisions about what to start, when to start them and the likelihood of a successful and desirable outcome for our business and our customers”

“I am a portfolio manager who needs to make decisions about risk and capacity allocation, decide when to start projects and initiatives and manage our portfolio of concurrent projects, initiatives and activities.”

“My job is to manage risk for our organization and advise our leaders and the management team in our PMO”

“I work in the PMO and I want to be more effective in my job. I’m overwhelmed and overburdened and I’m looking for simpler, more powerful ways to make decisions, take actions and work with project stakeholders.”

Curriculum

Day 1 – Fitness for Purpose & Cost of Delay

Blizzard Skis case study
Defining Fitness for Purpose
Defining Fitness Criteria Metrics (KPIs)
Classes of Service and alignment with market segments and fitness criteria
Qualitative assessment of Cost of Delay
- Market payoff function
- Defining cost of delay
- Cost of Delay function shapes
- Cost of Delay impact assessment
- Shelf life

Day 2 – Scheduling, Sequencing, Risk & Strategic Alignment

Scheduling work
- optimal start time
- window of opportunity
Sequencing
Portfolio Risk
Hedging Risk
Risk Profiling
Pragmatic Philosophy for Risk Management
Aligning Strategy with Capability
Implementing a regular Strategy Review

Learning objectives

Understanding evolutionary improvement of service delivery by applying evolutionary theory to development of fitness criteria metrics (or, key performance indicators (KPIs)) by understanding what creates “fit for purpose” service delivery based on customer needs and expectations.

Understanding use of classes of services to serve specific market segments and sources of demand to enable delivery within expectations and against the defined fitness criteria metrtics

Understanding cost of delay as a concept and knowing how to classify it in a qualitative and pragmatic fashion using taxonomies

Understanding how to apply cost of delay and lead time capability sensitivity analysis for scheduling. Learning how to determine earliest start, latest start and optimal start dates for requested work

Understanding how to use market role risk assessment to sequence work in large batch commitments (such as projects)

Understanding how to assess portfolio risk based on strategic contribution and market lifecycle stage

Understanding how to hedge portfolio risk using capacity allocation in kanban systems

Understanding how to develop a multi-dimensional risk profile for portfolio or project level use and how to visualize it and use the visualization to inform scheduling and option selection/discard decisions

Learn the 12 point pragmatic approach to risk assessment

Understand appropriate alignment of service delivery capability with strategy and risk hedging allocation

Understand the purpose of a regular Strategy Review to assess market segments, fitness criteria, risk hedging policies and alignment of strategy, risk management policy and service delivery capability

As an entire outcome attendees will have learned how to select work for a portfolio, how to align a portfolio of work with company strategy, how to insure that strategy is aligned with capability, how to schedule and sequence work within the portfolio, and how to hedge risk across the portfolio

Who should attend?

Portfolio and program managers, project managers, service delivery managers, risk managers, those responsible for corporate governance, product managers, marketing managers and strategic planners, senior executives and those responsible for strategy, risk policies and strategic decision making, management trainers, management and executive coaches, anyone interested in resilience and survivability of their business and those responsible for service delivery to customers.

Applicability

This class is ideally suited to a single corporate for private delivery on premises. Typical scope should be a medium-sized entity or a product or business unit of a larger entity. The class is most suitable for the private sector but is adaptable to public sector environments.

Sales

For open registration classes please consult our training listings If you don’t see a class listing near you please contact our sales department via the link at the bottom of the page

For private classes please contact sales.