The NEW Demand Manager course is ideal for Business Analysts and Product Managers looking for their next career development. This course is idea for managers who need to record, track and manage customer requests, and facilitate planning and prioritisation. Upon completion, you receive the Demand Manager credential from Kanban University.
Demand Manager by Kanban University
Introduction
Demand Manager is a new 2-day course currently in development. This is ideal for managers who need to manage demand and drive service delivery improvements.
Who is it for?
- Managers who Record, track, manage customer requests.
- Managing discovery
- Facilitate capacity planning
- Facilitate planning and prioritisation
- Business Analysts, Product Owners seeking the next career development
- Recognisable for requirements definition, risk analysis, customer negotiation.
Outcomes
-
Develop the confidence to lead customer interactions and negotiations.
-
Make credible decisions that drive alignment and enable a shared understanding.
-
Implement metrics and policy for governance and oversight of the upstream workflow.
-
Understand how to add value as a manager in a self organising workplace where empowered people act with autonomy.
Effective demand managers know how to do the right thing at the right time, reducing waste by 50’80%, enabling a 2-10x productivity improvement.
-
Create and use decision filters and risk assessment frameworks.
-
Drive improvements in upstream processes with appropriate feedback loops.
-
Learn to lead Replenishment, Options review, Delivery Planning, Risk review, Strategy review
-
Understand product market fit with Fit For purpose Framework, (F4P)
-
Drive evolutionary product and service delivery improvement using the F4P framework.
Training Prerequisites?
The prerequisite for the Demand Manager course is to have taken either the Flow Manager course or any of the Kanban Management Professional (KMP) classes.
The KMP training classes include Kanban System Design (KSD), Kanban for Systems Improvement (KSI) or Kanban for Design and Innovation (KDI). Please contact us if you are unsure about your eligibility.
Interested in staying up to date on the latest Kanban News and Resources?
Sign up for our mailing list today!
