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You are here: Home / KU News / Finding Your Servi​ce Delivery Manager

Finding Your Servi​ce Delivery Manager

July 1, 2022 by Kanban University

Finding Your Servi​ce Delivery Manager

Register for KGS22 before the July 15 price change.

The role of the Service Delivery Manager (SDM) is critical to enable higher levels of delivery maturity, and its absence is acknowledged as one of the most common barriers to transitioning to Kanban Maturity Model Level 2. When confronted with identifying this role, most organizations find the conversation really challenging.

In his talk at the Kanban Global Summit, Fernando Cuenca (Principal Consultant at SquirrelNorth) will describe the meaning of the SDM role as defined in Kanban and share stories of real world companies. You’ll return to work able to answer the scary question of “who’s responsible for delivery here?”

Prices go up on Friday, July 15, 2022!
Register now to save when you join us in San Diego, August 22-24.
Group discounts are also available.
Attend the Kanban Global Summit

Filed Under: KU News Tagged With: Kanban Board, Kanban Global Summit, KGS22, Service Delivery, Service Delivery Manager

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