Demand Manager
Make demand easier to navigate.
Learn to record, track, and manage customer requests while supporting capacity planning, prioritisation, and risk-aware decisions.
Your credential path.
Demand Manager in practice.
Demand Manager is a two-day course for business analysts, product managers, and managers responsible for customer requests and upstream flow.
It helps participants manage demand with better visibility, prioritisation, and customer conversations before delivery work is committed.
Who Demand Manager is for.
You manage incoming demand.
- You record, track, or negotiate customer requests before they become delivery commitments.
Priorities are difficult.
- You need a clearer way to connect capacity, risk, and prioritisation decisions.
You work upstream.
- You support product, analysis, or service roles where deciding what to pursue next matters.
Your outcomes from Demand Manager course.
Practical ideas and habits you can bring back to the work, people, and services you support.
Make demand visible
Create clearer visibility of requests, options, and their current state.
Support prioritisation
Use appropriate context to make demand-management conversations more deliberate.
Plan capacity
Connect demand patterns with capacity planning and risk awareness.
Lead customer conversations
Develop practical approaches for negotiating demand and service expectations.
Plan your Demand Manager course.
Demand Manager is a hands-on course offered in person or online. These details help you prepare well, take part fully, and complete both the course certificate and credential.
Course format.
Two-day course offered by an accredited Kanban University trainer.
Prerequisites.
Complete Flow Manager or a Kanban Management Professional course: KSD, KSI, or KDI.
Completion and credential.
Complete the course to receive the Demand Manager credential from Kanban University.
A single-course credential.
Demand Manager is a complete single-course credential route: attend and actively participate, receive your certificate of completion, and earn the Demand Manager credential.
Demand Manager
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Certificate of completionCredential