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Kanban University

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PRIVACY POLICY 

About this Privacy Policy 

Protecting your private information is our priority. This Statement of Privacy applies to kanban.university and edu.kanban.university (the Site) and governs data collection and usage. By using the Site, you consent to the data practices described in this statement.  

Mauvius Group Inc. (dba Kanban University) complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Kanban University has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Kanban University has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit: https://www.dataprivacyframework.gov  

For any questions about our data protection compliance, please email privacy@kanban.university. 

Collection and use of your personal information 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services available on the Site; this is for the purposes explained in the section “How we use your personal data”: 

Personal Information you voluntarily provide to us 

May include name, username, email address (work and/or personal), postal address, telephone number(s), job title, billing information, company details, professional credentials, and any interests, preferences, photos, and answers you give us when: 

  • you register for a class offered directly by Kanban University 
  • you register for an event organized directly by Kanban University 
  • you sign into or update your alumni profile page on the Kanban University website 
  • you subscribe to our newsletters 
  • you purchase or download a product or service directly from our websites 
  • you inquire or contact directly to Kanban University regarding our products, services, or events 
  • you participate in our community services by contributing content to blogs, workspaces, forums, or webinars 
  • you click on or reply to any of our surveys, marketing outreach mailings, webinars, or other content 
  • you visit our websites or interact with our marketing communications, and you are tracked by cookies or similar technologies 

Personal Information provided to us by Accredited Kanban Trainers 

Name, email address (work and/or personal), plus the class title, class dates, and class locations of Kanban University (KU) classes you complete. This is information that you provided to a Kanban University Accredited Kanban Trainer (AKT) when you registered for a Kanban University certified Kanban training class. Every AKT must obtain student consent to submit this information to Kanban University for the purpose of issuing class certificates and credentials to you. 

If you do not provide consent to the Kanban University AKT to submit this personal data to Kanban University, you will still be counted (anonymously) as a student of the class but no Kanban University certificate, credential, or other verification will be provided to you. The Accredited Kanban Trainer may require consent as a condition of participation in a Kanban University certified Kanban class. 

Information collected automatically 

When you visit or use our websites, or interact with our marketing communications, we automatically collect certain information from you, including: 

  • geo-location data 
  • operating system and browser type 
  • browser language 
  • access times 
  • application version, platform, and settings 
  • URL of the website you visited before browsing our websites 
  • time you spent on each page visited 
  • URLs of the pages you visited on our websites 
  • IP address used to connect your computer or mobile device to the internet 
  • other information about your use of and actions on our websites, including: 
  • When visitors leave comments on the site or submit a contact form, we collect the data shown in the form, and the visitor’s IP address and browser user agent string to help spam detection. 
  • If you upload images to the website, including your user profile, comments forms, contact forms, etc., you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 
  • Our security software analyzes IP address, location, and behavior data, and may send information to site administrators. To check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username, and all IP-related HTTP headers attached to the attempting user. 
  • We maintain an activity log that tracks login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Information collected may include user email address, user role, user login, user display name, user ID, the activity to be recorded, and the timestamp of the activity. Some activities may also include the actor’s IP address and user agent. 
  • To process comment likes, the following information is used: user ID/username (for logged in users), the local site-specific user ID, and a true/false data point that tells us if the user liked a specific comment. Depending on the device used to access the site, we may also collect IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info. 

Cookies 

We use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. 

We use “cookies” to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you fill out a form on our website, a cookie helps us to recall your specific information on subsequent visits, saving you from having to input the same information again. 

Our security firewall also uses cookies to perform a capability check of the current user when logging into a site and determines the level of access allowed for logged in and non-logged in users. 

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kanban University services or websites you visit.  

For more information on cookies and how to manage them, please visit this Informational Cookies Page 

How we use your personal data 

We use your personal data provided to us by affiliated licensed trainers to: 

  • issue class certificates and credentials 
  • send an email to notify you how to access your certificates and credentials, the single notification email may contain related offers for class alumni 
  • automatically create a Kanban University alumni website account and profile page 
  • to compile reports and to help us understand and improve our services (personal data is anonymized in reports, so it is not personally identifiable) 

 We do not use your personal data provided to us by affiliated licensed trainers to solicit you with offers for products and services unless you consent to receive news and offers directly from Kanban University. 

For information that is provided directly to Kanban University by you, we may use your personal data for any or all the following purposes: 

  • to provide a high level of customer service, including assisting with any of your inquiries, purchases, or registrations, and to notify you of details and any changes to courses or events you have registered for 
  • to help operate, maintain, and improve our offerings 
  • to communicate with you about our offers, promotions, upcoming events, classes, webinars, reviews, and other news or those of our selected partners 
  • to facilitate profiling, segmentation, and personalization (these may be based on location, preferences, interests, and past actions, including previous course or event purchases) 
  • to meet our legal obligations, and for establishing, exercising, or defending our legal rights 
  • to compile anonymized reports and to help us understand and improve our services 

You can change or update your marketing communication preferences from the link at the bottom of our marketing emails, or you may email us directly at privacy@kanban.university to request changes or removal of your personal data. 

Law, Harm, and the Public Interest 

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data. 

Mergers and Change of Ownership 

If we are involved in bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. 

Display of Kanban University class alumni information 

When a Kanban University Accredited Kanban Trainer submits your personal data for the purpose of issuing a class certificate or credential, you are automatically set up as a “member” of Kanban University: a Kanban University Class Alumni with an account on the Kanban University website. Your automatically created Kanban University Alumni profile page contains: 

  • Your full name, as submitted by the class instructor 
  • The class(es) you attended, including class name, class type, date, location, instructor 
  • Your digital class certificate of completion and/or your digital credential 
  • Any additional information that you have added, including a bio or photo 
  • Your contact information is only ever visible to you, your Accredited Kanban Trainer and Site Administrators unless you have explicitly added a public email address to your profile 

In addition to the profile page, your full name (and photo, if you chose to upload one) may be displayed in the Kanban University Alumni directory on the Kanban University website and on the class page for each class you attended. 

Your profile can be set to one of the four states: 

  • Visible – Your profile will be visible to any site user or visitor 
  • Restricted – Your profile will be visible only to other members of your class, your Accredited Kanban Trainers, and Site Administrators 
  • Hidden – Your profile will only be visible to you, and Site Administrators 
  • Removed – Your profile and all data associated with it will be removed from the system, once removed you will not be able to obtain a certificate from the system 

How your profile is initially setup depends on how your Accredited Kanban Trainer enters your class information. If a class is created in the system as “Visible,” then all created profiles will have a default of “Visible.” If a class is created as “Restricted,” then all created profiles will likewise default to “Restricted.” 

If your profile already exists in the system and you take a class which is entered as “Visible,” then your profile will be automatically modified to be “Visible.” 

You may log into the site and edit your profile to change it to “Visible,” “Restricted,” or “Hidden” at any time. If you wish to have your profile “Removed” or if you need help with changing your profile, please email info@kanban.university. 

Retention of personal information 

How long your collected personal information is kept depends on the purposes of the processing. 

  • We will retain the personal data that you provide to us when you purchase our products or services if there is a mutual business relationship or commercial interest, and you do not request their deletion. Afterward, we will retain your personal data where we have an ongoing legitimate business need, complying with legal retention periods, enforcing contracts, or resolving disputes. 
  • If you have chosen to receive personalized marketing communications from us, we will retain information about your marketing preferences derived from the information you provide to us and from cookies and other tracking technologies, if you do not request their deletion. 
  • If you have subscribed to our Newsletter your data will be retained until you request their deletion. You can unsubscribe at any time through a link that you will find in the footer of our emails.  
  • We will delete any information from the servers immediately when requested, as described in “Reviewing, Correcting, and Removing Your Personal Information”. 

If you want further information about our retention periods, please contact us at privacy@kanban.university. 

Third party websites, Social Media networks, Advertising 

Kanban University does not sell, rent, or lease its customer lists to third parties.  

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment. When sensitive personal information, such as a credit card number and/or geo-location data, is collected on our websites and/or transmitted to other websites, it is protected using encryption such as the Secure Socket Layer (SSL) protocol. Data compiled in reports is anonymized. 

Our websites and emails may contain links to third-party apps, services, tools, and websites that are not affiliated with, controlled, or managed by us (including Facebook, Instagram, LinkedIn, YouTube, and Twitter) and these services and links may also include social networking features (such as the Facebook “Like” button and widgets, “Share” buttons, and other interactive mini programs). 

We partner with third party networks such as Google Analytics and Google AdWords to manage our advertising and may serve you ads on other websites based on your interests. You can opt out of seeing Kanban University ads on those specific websites. 

  • Google Analytics – collects information about how visitors use our websites  
  • Google AdWords – collects information about how visitors interact with our ads 

We store and process your data on third party services including hosting services, file storage, databases and other services not run by Kanban University. We have verified that all the third-party Data Processor services we use to store your data are GDRP-compliant. Additional Third-Party Services and Websites We Use: 

International access of Information 

Kanban University is a virtual operation with employees residing and working from different countries regularly. To facilitate our global operations, we may access personal information from other locations around the world, including North America, South America, Europe, and Asia. This Privacy Policy shall apply even if accessing personal information from other countries. 

Links  

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.  

Our Global Operations and DPF Principles 

To bring you our services, we operate globally. Where the laws of your country allow you to do so, you authorize us to transfer, store, and use your data in the United States and any other country where we operate. In some of the countries to which we transfer personal data, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those of your country. When we transfer personal data outside of the European Union or EFTA States, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) and to the rights of EU and UK individuals and Swiss individuals.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Kanban University commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Kanban University at: privacy@kanban.university. 

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Kanban University commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you.  

Reviewing, Correcting and Removing Your Personal Information 

We aim to send you content and information that is relevant and engaging, in accordance with the preferences you have expressed when interacting with us. Upon request, Kanban University will provide you with information about whether we hold any personal information about you. If you provide us with your personal information, you have the following rights with respect to that information: 

  • to review the personal data that you have supplied to us 
  • to request that we correct any errors, outdated information, or omissions in personal data that you or our affiliates have supplied to us 
  • to request that your personal data not be used to contact you 
  • to request that your personal data be removed from any solicitation list that we use 
  • to request that your personal data be deleted from our records 
  • to opt out of being solicited by Kanban University 

To exercise any of these rights, please contact us at privacy@kanban.university or by mail to Kanban University, 7941 Katy Frwy, #33, Houston, TX 77024, United States, Attention: Privacy Compliance.  

You may, at any time, unsubscribe from our marketing communications entirely by clicking on the “unsubscribe” link located at the bottom of our emails. We will respond to your request to change, correct, or delete your information within a reasonable timeframe. 

Please note that you cannot opt out of receiving transactional emails relating to a training course you have purchased, a specific inquiry you have made with us, or an offer that you signed up for. 

If you request that all your personal data be deleted from Kanban University records, this will nullify and delete any of your previously created Kanban University class certificates and credentials. The only way prior class certificates and credentials can be restored will be to work through the Kanban University Accredited Kanban Trainer to re-submit your personal data to Kanban University, with your consent, for the applicable class(es). 

At Kanban University, we are committed to safeguarding your privacy and ensuring transparency in how we handle your personal data. Our organization is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC), which oversees our compliance with relevant privacy regulations (Q10 FTC Principle). In certain circumstances, you may invoke binding arbitration to resolve disputes related to our handling of your personal data (Q11 Invoke Arbitration Principle). This process is governed by the terms set forth in Annex I of the Data Privacy Framework (DPF) Principles, which we are obligated to follow once binding arbitration is invoked, provided that you deliver notice to us and adhere to the outlined procedures and conditions.

Kanban University takes responsibility for the protection of your personal information in cases where it is transferred to third parties (Q12 Onward principle). We may disclose personal information to specific third parties for purposes such as providing educational services or complying with legal obligations. The types of third parties to which we may disclose your data include service providers, business partners, and legal authorities. You have the right to make informed choices about the use and disclosure of your personal data (Choice Principle). We offer mechanisms for you to limit how your information is shared, ensuring that your preferences are respected in our data handling practices.

Contact information 

If you have any comments or questions, please contact us at our US office:  Kanban University, 7941 Katy Frwy, #33, Houston, TX 77024, United States, Attention: Privacy Compliance; or via email (privacy@kanban.university). 

Changes to this policy 

We may, from time to time, make changes to this policy. Please make sure you visit this page for the most up-to-date policy. The current version of this policy has been revised in August 2024 and is compliant with the General Data Protection Regulation (GDPR) and with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. 

By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.